In this role, you are expected to:

📍Lead and execute high quality project management support to Visa clients and processors to ensure client expectations are exceeded 📍Coordinate directly with clients to analyze card program setup requirements to implement Visa products and services to support the business and formulate implementation solutions 📍Confidently manage client in parallel to product developments and a changing landscape 📍Build and enhance positive working relationships with key Visa client institutions, processors, and internal stakeholders 📍Be able to communicate complex, technical concepts in a focused and well-organized manner 📍Be able to learn and acquire knowledge in modern technologies in keeping step with market developments 📍Good analytical skills, not just for problem analysis, but to use technical acumen for reviewing appropriateness of technical or project documents and in integrating systems solutions 📍Orientation towards quality enhancement and process improvement 📍Prepare and maintain detailed project plans, risk/mitigation plans, status reports, and issues logs to enhance internal and external communications 📍Represent client system and operational requirements to internal Visa organizations 📍Be an active contributor in the creation of a high-performing, supportive, and inclusive team culture

What you will need:

📍We are looking for an individual who brings breadth of experience, a curiosity about payments, is results-driven and client focused. As a candidate, you should have: 📍Bachelor’s Degree or equivalent qualification 📍A minimum of 8+ years’ experience in a customer support role in financial services, payment card, software, or information services 📍Ability to successfully manage competing priorities while serving as a positive influence across the organization 📍Excellent project management skills 📍Excellent verbal, written, presentation and interpersonal skills. 📍Demonstrated ability to articulate complex technical terms or processes into business language

If you’re passionate about blockchain and decentralized technologies, explore more opportunities in web3 and cryptocurrency careers.